Organisations are human systems in pursuit of a purpose and their transformation path is never a straight line. Organisations transform when the systemic, cultural and psychological forces align around a shared purpose. Transformation advances through waves of transitions that unfold an organisation grows. Each wave gathers momentum until it is predictably interrupted by a ‘knot.’ Knots are points where the human challenges of a transformation show up in response to increasing complexity, uncertainty and competing interests. The ‘knots’ impact momentum at the strategic (organisation), cultural (team/group) or psychological (individual) domains that collectively create the organisation. At every knot, the quality of leadership determines if the organisation stalls, loses direction, retreats or moves forward with greater confidence. Our interventions are organised under the pillars of our practice and build the leadership, cultural and psychological capacity for navigating through the knots. In the absence of structured support, eventually people will find their own way through or around the knots to achieve their personal objectives, regardless of the organisation’s interests. Therefore, we assert that:   Organisational transformation begins strategically, struggles socially and resolves psychologically.  ​For further reading: Read more on the three domains systemic, social and psychological) here and  how they impact flow in organisations here​​